Shipping Policy

At The Kites Club, we take pride in crafting high-quality candles and ensuring customer satisfaction. If you are not completely satisfied with your purchase, please review our shipping policies below:

 

Shipping Policy

 

Processing Time:

• Orders are processed and shipped within 2-4 business days.

• Custom or bulk orders may require additional processing time.

 

Shipping Rates & Delivery:

• Shipping rates are calculated at checkout based on location and order size.

• Estimated delivery time varies by location:

  • Domestic orders: 3-7 business days

  • International orders: 7-21 business days

 

Order Tracking:

• Once your order has shipped, you will receive a tracking number via email.

 

Lost or Stolen Packages:

• We are not responsible for lost or stolen packages. Please ensure your shipping address is correct before placing an order.

• If your package is lost, please contact the carrier to file a claim.

 

Shipping Restrictions:

• We currently ship within [list applicable countries/regions].

• Some products may be restricted based on local shipping regulations.